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Terms and Conditions |
TERMS OF PAYMENT
You agree to pay our charges for the carriage to the locations specified on the
consignment note to be calculated in accordance with the rates applicable as set out in our current tariff card or which have been agreed separately with you. All
import duties on good and all other charges levied on the shipment shall be payable
on delivery. We charge according to the higher of actual weight or volumetric weight.
CLAIMS PROCEDURE
- If you wish to claim for a lost or damaged shipment
- You must claim in writing
- We must receive your claim within 21 days from the date that we accepted your
shipment.
- Please send or take your claim to
First Flight Office
EXTENT OF OUR LIABILITY
- (Subject to conditions 10 and 12). In respect of any one shipment, our liability
for any loss or damage however occasioned is limited to the lowest of three amounts:
- The actual amount of any loss or damage suffered by you; or
- The actual value of the shipment. This does not include any commercial value or
special value to you any other person.
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